Returns & Exchanges
At G-Wolves Gaming, we stand by the quality of our high-performance peripherals and offer a 30-day return window for items in original condition. If your gear doesn't meet your competitive standards, we are here to assist with a seamless exchange or refund process.
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Package
Securely pack your G-Wolves mouse or accessory in its original packaging, including all extra feet, cables, and collectors' tins.
Ship Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location for tracked delivery to our warehouse.
Inspection & Refund
Once our technical team verifies the hardware's condition, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing